Filing a Claim for Your CFA Pet Healthcare Plan is Easy!
When your pet is sick or injured, you don't want to have to worry about complicated filing procedures for your claim. Our goal is to make filing a claim easy.
Download the Claim Form
- Download a claim form.
- Pay your veterinarian.
- Have your veterinarian complete section 2 of the claim form.
- You complete section 1 of the claim form and file it with us by e-mail, mail or fax, with the itemized receipt.
- We process claims within 30 days of all information being received.
Easy Claim Filing
Direct Reimbursement To You
We reimburse you, our customer, for the services covered by your pet health insurance. This means you can
select the veterinarian, specialist or animal hospital of your choice (as long as they are licensed in the U.S., or Canada if you are visiting with your pet). There are no "networks" to worry about.
Easy Claim Filing
You can file your claims by e-mail, mail or fax
. The advantage of e-mail filing is that you will receive an
automatic confirmation that we received your claim. Ask your veterinarian to complete and sign Section 2 of
the claim form. You complete section 1 and send it to us.
Individual Claim Evaluation
We base our coverage on your veterinarian's recommendations. Payments are assessed on the reasonable and customary charges in your area for eligible
tests/treatment provided. In addition, your plan's deductible and coinsurance will be applied.
Once we have received the information needed for your claim, we will send an Explanation of Benefits within 30 days. Our professionally qualified
veterinary technicians and insurance adjusters process your claims quickly and efficiently. If any medical records are needed, they will try to contact
your veterinarian (to keep you from being the 'middle man').