This A-B-C's provides definitions to words used throughout the pet healthcare industry. Generally, Pet Health Insurance is used for unforeseen and unavoidable events - in this case, your pet's accidents, injuries or illnesses - in much the same way that you would take out car insurance in case of an accident. With our PetPartners program, we offer additional benefits for your pet's preventative care costs under our Diamond Plan. Please
A - Accident: All of our policies provide coverage for accidents and injuries that can happen to your pet, anything from being hit by a car to swallowing 4 1/2 inch turkey skewer (we've seen it!).
B - Breed: The Healthcare Plan accepts all breeds of cats and dogs.
C - Cancer: We provide coverage for cancer like any other illness, no additional rider is required, no additional coverage to purchase, no additional cost!
D - Deductible: Your deductible is the portion of a covered loss you pay before we are responsible for reimbursement under the policy. The amount and frequency of the deductible depends on which policy you choose.
E - Exams: Our Wellness Plans provide benefits toward your pet's annual physical exam, so be sure to have your pet examined on an annual basis to maintain their health and happiness.
F - Flea Control: Flea control is considered part of the wellness benefits in our two Wellness Plans. If you select one of these plans, 12 months of coverage is allowed based on your cat's weight, not on a pre-set dollar amount. This is another example of our great coverage.
G - Geriatric: We welcome all older pets to our Accident Plus policy. There is no upper age limit to join. Older pets can have accidents too - or suffer from bite wounds, insect bites, burns and other injuries, no matter how careful you are!
H - Heartworms: Taking advantage of our Wellness Plans will allow you to have coverage for annual heartworm testing and 12 months of Heartworm Prevention, based on your pet's weight.
I - Incident: An illness or injury may take an extended time to be treated and is not considered preexisting with your policy renewal!
J - Jumping is fun for Pets but can be dangerous: Even indoor pets are at risk from an unexpected tumble. Pets want exercise and sometimes they'll get it any way they can, even jumping out of your arms can result in a trip to the hospital.
K - Keep a Claim Form Handy: You never know when you will have to go to the veterinarian. Keep claim forms and your policy number handy. This will save you time in filing your claims.
L - Ligaments: The Pet Healthcare Plans provides truly superior cruciate ligament coverage - and we see many claims for this! There is no specific waiting period for cruciate tears.
M - MRI and CT Scans: Diagnostic tests and scans performed to determine the cause of an illness or injury are provided for in your benefits for covered conditions.
N - Neutering & Spaying: The Pet Healthcare Plan Wellness Plus Plan covers neutering or spaying procedures.
O - On-going Conditions: Unlike injuries, on-going conditions (like skin conditions, allergies, epilepsy) often require treatment over many years. Over 50% of our claims are for on-going conditions so it is important to know that your policy will allow coverage for these conditions year after year, up to the maximum per incident.
P - Prevention: The Wellness and Wellness Plus Plans provide benefits for a physical exam, fecal exam, heartworm test, heartworm prevention, fleas and tick prevention, annual dental cleaning, vaccinations and even an option for spaying or neutering.
Q - Quick Claims Settlement: The Pet Healthcare Plan aims for a fast turnaround so your claims are processed quickly - generally claims are processed within 15 days after receiving all necessary information.
R - Renewal: The great thing about our renewal process is that it's automatic. As long as we have a current form of payment, your coverage will continue without lapse and without worry.
S - Specialists: Sometimes you may need to visit a specialist. These visits can be very expensive. Our plans allow for specialist visits and visits to Emergency Clinics!
T - Teeth: Your pet's dental health is very important to overall health. Our Wellness Plans provide benefits for an annual dental cleaning to make sure that your pet's teeth and gums are healthy.
U - Understanding: Your coverage is very important to you and your pet. We want to make sure you understand all of the benefits of your
policy, so please let us answer any questions you have. When you enroll in the Pet Healthcare Plan you have a 30 day 'free look'., in case you change
your mind.* We encourage you to use this time to read the full terms and conditions. You can find these on the Pet Healthcare Plan policy page.
V - Veterinarian: You can use any licensed veterinarian in the US and also in Canada, if traveling there.
W - Wellness: Our Wellness Plans provide complete and comprehensive coverage for preventive treatments to prevent your pet from becoming ill, as well as providing superior benefits in case they do become ill or suffer an accident or injury.
X - X-Rays: Veterinary medicine relies upon X-Rays to help diagnose conditions. Our pet insurance covers this diagnostic procedure. We also provide benefits for MRIs, CT Scans and other advanced diagnostic procedures if medically necessary.
Y - Young: We can start providing coverage for your puppy as early as 8 weeks old and your kitten as early as 10 weeks old. Protect them from the beginning!
Z - Zoonotic: A funny word that means any illness that originates from an animal that can be transferred to a human, so by protecting your pets you are protecting yourself and your family.